Privacy Policy

Effective Date: 19 August 2024

At Acclaim Electrical, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or interact with our website, https://acclaimelectrical.co.nz/ (the “Website”), and when you engage with our services.

By using our Website or providing us with personal information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and any other contact details you provide when contacting us or filling out forms on our Website.
Technical Data: Your IP address, browser type, operating system, and other technical information that helps us optimize the Website’s performance.
Usage Data: Information about how you use our Website, including the pages visited, the time spent on each page, and the referring site (if applicable).
Communication Records: Details of your communication with us, including emails, phone calls, or other inquiries.

2. How We Use Your Information

We use your personal information to:

Respond to inquiries, provide quotations, or process requests for our services.
Improve the functionality and user experience of our Website.
Send updates, newsletters, or marketing communications related to our services (you may opt out at any time).
Ensure compliance with legal obligations, resolve disputes, and enforce our agreements.

We will not sell, distribute, or lease your personal information to third parties unless required by law.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and collect data about how you interact with the site. Cookies allow us to:

Remember your preferences on subsequent visits.
Understand user behavior to improve our services.
Analyze website traffic and trends.

You can control cookie settings through your browser, but disabling cookies may affect the functionality of our Website.

4. Third-Party Services

We may use third-party service providers to assist with our Website’s operations or to enhance our services. These providers may have access to your personal information but are obligated to safeguard it and only use it for purposes specified by us.

Examples of third-party services we may use include:

Analytics providers (e.g., Google Analytics)
Email marketing services
Website hosting platforms

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, no online transmission is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to legal requirements.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at the information provided below.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Acclaim Electrical
Email: acclaimelectrical.co.nz
Phone: 0800 120 678
Address: 907 Dominion Road, Mt Roskill, Auckland

By using our Website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.